SSD Data Recovery

Our Reviews

I was referred to PAYAM Data Recovery by my IT contact and I admit to being delighted with the service and the turnaround time that I experienced with PAYAM. We were quite frantic when we lost our data and our back-up. We have had this occur once before and with a less than satisfactory outcome

Sandy McManus October 28, 2016

I am surprised to see how you recover the data and the good communication provided. Initially, I though the data would lost anyway. Keep up the good work guys.

Sarah Hidayati October 27, 2016

Brilliant Service! Rescued precious data I thought was gone for ever!

Melanie Avion October 28, 2016

I was super happy about my data recovery being done early this year. Kevin was very helpful and gave me a lot of advice. Thank you so much!

Aya Yamashita October 27, 2016

We have been using Payam’s services for the last couple of years and have always found them to be highly professional, capable and courteous. They have helped many of our customers recover data that would otherwise have been lost and at a very competitive price. We are extremely happy with their service and wouldn’t hesitate

V Kinetic October 28, 2016

Had a WD My Book Live that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.

Nick Ni October 28, 2016

You only pay if they can recover your data, that was a big selling point for me. The process from start to finish was an efficient one and they managed to retrieve 100% of my data. Great website also. I will definitely use them again in the future.

Kristen Sager October 28, 2016

My Laptop fell off the desk onto the floor and would not reboot and the disc was unreadable. The information on my laptop was worth many millions of dollars. I was extremely pleased that Payam was able to recover all my data when a normal computer repair company was not able to assist.

Michael Shenton October 27, 2016

Best service yet for retrieving data removed in error. Great advice, professionalism and care. Thanks heaps Craig.

John Hipwell October 28, 2016

The PAYAM Data recovery men are my IT hero’s! l was given a quote within 24 hours and they even took the time to explain to me all my options. After being turned down by 3 other people Paolo Bileci saved the day and did so at a very affordable price! It just goes to

Janine Sabeh October 28, 2016

That desperate sinking feeling of your hard drive failing can spoil your whole day. Thanks to Payam within a few days I had all my data recovered and back in my new computer.

Phil Heyne October 28, 2016

After a new Samsung 850 Pro SSD got corrupted while I was downloading files to my Mac, Craig and Vinh in Melbourne came to the rescue and recovered 340GB worth of files that I thought I’d lost forever. It was an absolute life saver as these were critical files needed for a video job I’d

Niranjan Reddy January 31, 2018

I too was bitten by the “why didn’t I backup my data!” regret. I thought 14 years of photos, music and business files were simply dead and gone until I discovered Payam. Great service, 100% of everything restored. It does cost, but worth it! Thanks

Beth Ammerman October 28, 2016

Very professional outfit. Kept me informed, were prompt in getting back to me and it seems like they enjoy what they do. very satisfied with their service and work. I will definitely recommend them to anyone that needs their data recovered from dead or defective disks.

Aaron D October 28, 2016

Professional+++, good at what they do, fast efficient, delivery. Lost 10 years of family photos, everyone else said the data was unrecoverable. Highly recommended.

Ade Newie October 28, 2016

SSD data recovery services

Payam Data Recovery offers the most advanced Solid State Drive data recovery service available in New Zealand. If your SSD has suddenly become inaccessible, been damaged due to a liquid spill, suffered a power surge or suddenly failed, we can help.

Our team of extremely skilled and experienced data recovery engineers at our lab can temporarily repair damaged SSDs.

First things first, please power off the solid state drive (SSD), and do not use it any longer to prevent further damage. This gives us the best chance of getting your data back for you.

How much does it cost?

We offer 3 options depending how fast you need your data back.

$800
Economy Service
(Not urgent)

Or just $75 a month over 12 months

Submit a job now

$2000
Priority Service
(Urgent)

Or just $180 a month over 12 months

Submit a job now

$3500
Emergency Service
(Super Urgent!)

Or just $325 a month over 12 months

Submit a job now

How long will it take?

This depends on what the problem is and how the device responds to any temporary repairs made (e.g firmware modifications or PCB repairs). Some data recovery jobs we work on can be done very quickly for example in 1 day, others can sometimes take weeks or months due to severe damage or rare spare parts needing to be ordered in.

On average, the Economy service may take at least 2-3 weeks, but has no guaranteed time frame, as Priority and Emergency jobs take precedence. We will keep you informed of the time required and remaining and you can always upgrade from Economy.

How fast are the Priority and Emergency Services?

In straightforward cases, you may get your data back in 1-2 days instead of 2-3 weeks. In other cases, it may mean you get your data back in 1 week instead of much longer for our Economy service. Priority and Emergency services, are given #1 priority in our lab, and our best data recovery engineers will work around the clock to get your data back to you as fast as possible.

What is your success rate?

We have a 95-99% success rate for common problems, including hard drives with Bad Sectors/Read Errors (working very slowly); a damaged PCB (not powering on); a firmware corruption; a file system or partition corruption or simple data access problem due to being unable to connect the hard drive to your computer to make a backup.

If for some reason the data cannot be recovered, we will let you know the reason and provide you with as much information as we can. You will receive a 100% refund for any amount paid for the fixed prices advertised. Some problems cannot be fixed but the good news is, in most cases, with enough patience and effort, we’ll get your important files back!

Why choose us?

We are your best chance of getting your data back successfully in good condition. We know what to do, how to do it and will always do it in a safe and professional way.

Our team of data recovery engineers has access to specialised hardware, software and technology that nobody else in New Zealand has. E.g BGA chip off/rework equipment, firmware repair technology and chip off capability.
We are the only official data recovery partner with Western Digital in New Zealand.
We are the only Seagate-authorized data recovery provider in New Zealand.
Toshiba refers clients to us for data recovery on their products in Australia and New Zealand.
We have the biggest team of data recovery engineers in Australia and New Zealand, working together to help each other to help solve your problem and get your files back with the highest chance of success possible.
We will always be honest with you, answer all of your questions and keep you updated during the process. Our goal is to help you, if there is anything else you would like us to do for you please ask and we’ll always try to do it for you.

Ready to get started?

If you would like to deliver your SSD to us in person, or send the SSD to us by post/courier, please complet our online Submit a job form here.

This form will ask you to select one of three service options we offer. Payment will only be required upon completion of your job. If for any reason your data is not recoverable, there will be no payment required.

Once you complete this form, it will provide you with a PDF file that is a combined ‘Submit a job form’ and tax invoice/receipt to print and include in the box with your SSD, an optional address label and your Job number.

The next step is to post it or deliver your hard drive to the lab closest to you to get started today.

Auckland CBD Office location

Payam Data Recovery
Level 8, 139 Quay Street,
Auckland, 1010
New Zealand.
Phone: 0800 000 189

We are open from 9.30am to 5.30pm, Monday to Friday.

International customers are welcome! All prices are in New Zealand Dollars.
When posting a SSD to us, please pack it with at least 3-4 cm of bubble wrap on all sides to protect it during transit to protect it from further damage. Do not send us any cables or power adapters.

If you would like to bring the SSD to our office in person, you are welcome to visit us during our business hours of 9.30am to 5.30pm, Monday to Friday, no appointment needed.

Feel free to call us on 0800 000 189 (or +64 93522064 for overseas callers) if you have any other questions.

Submit a job now