USB Flash Drive Data Recovery

Our Reviews

Discovered my USB had a unrecoverable error preventing me from accessing my substantial client files. Most IT people I spoke to said I’d be unable to recover anything. I took the device to Payam and they were able to recover every file. Craig and the team are AWESOME and I’ve shared my experience with many

John N October 28, 2016

I can only say wonderful things about my experience with Kevin at Payam. Kevin recovered all data on a USB drive – a happy ending. Thank you so much!

Ceasar Levine October 28, 2016

I had my USB break on me in the most random of ways and it basically had my professional life saved on it! So after desperately calling a few computer places I found Payam and Craig in the Melbourne office was fantastic. He kept me up to date with the process and he managed to

MarieJ October 28, 2016

I was extremely happy that you were able to recover my lost data (photos). I think they are pretty much 100% all there. I never expected to see the photos again after I had let an incompetent company have first go. I wish I had found your company sooner. If I ever have another lost

Noela Read October 27, 2016

I was in tears when my USB flash drive snapped in half. Another data recovery company had it for 3 days and said it could not be recovered. Payam Data Recovery told me they recovered it using a chip off method that not many other places could do in the world. I believed them as

Karl May October 28, 2016

That desperate sinking feeling of your hard drive failing can spoil your whole day. Thanks to Payam within a few days I had all my data recovered and back in my new computer.

Phil Heyne October 28, 2016

Once the service was completed the follow up has been great and the help in getting to understand what was recovered and what was just system files was very helpful in managing the drive.

Stewart E. October 28, 2016

Upon discovering Payam online, and experiencing issues with the manufacturer of the external hard drive, I was reluctant that the data on my device would ever be recovered. Payam took the time to explain step by step the process, and showed visibility the whole way through. A special thank you to Lachlan and Keith for

Andrew October 28, 2016

Has your USB flash drive stopped working, been bent or broken? Don't panic, we can help!

I have a problem with my USB flash drive, what should I do first?

Stop trying to use it, do not let anybody attempt to repair it for you as they may cause additional damage. The less you try to plug it in or try to use it, the better the chances that your data can be successfully recovered in good condition.

Can you recover my data?

Yes, there is a very good chance. We work on faulty and damaged USB flash drives of all brands and types. We see broken USB flash drives that have a failed controller chip, bad memory chips, simple data corruption or virus damage, as well as USB flash drives that have a broken/snapped off USB port.

If you have deleted files or reformatted the USB flash drive, it’s critical to stop using it. Do not plug it in to any computer at all to avoid any new data being copied to it. Once deleted data is overwritten, it is usually not recoverable.

The good news is most problems with USB flash drives can be fixed. It is usually just a matter of our very highly-skilled data recovery engineers to spend the time, effort and commitment to go through the steps needed in order to get your important files, photos, documents and other files back for you.

In some cases, it is not possible to recover data from some USB flash drives if the memory chip is cracked. If the USB port/connector is broken or part of the PCB is broken, we can still fix this or remove the memory chip to recover the data. But most problems can be fixed. Sometimes very quickly, some problems may take a lot longer but we don’t give up easily.

Payam Data Recovery has the best-equipped data recovery labs in the world for data recovery from USB flash drives. We use tools including Soft-Centre Flash Extractor (from Russia), Visual Nand Reconstructor by Rusolut (Poland) and Ace Labs PC-3000 Flash (Russia) as well as our own custom-made tools. Our labs have the biggest collection of memory chip readers on the planet as well as BGA rework/chip removal machines, soldering iron/heat gun and other tools and chemicals to professionally repair damaged USB flash drives or remove the memory chips to perform a chip-off extraction. Even monolith-type flash drives!

The time required to recover data from a USB flash drive can vary from 1 day up to several weeks or even months. Our Economy service is for non-urgent jobs with no deadline, if you need your data back within a set time it’s best to select our Priority or Emergency Service.

How much does it cost?

$450
Economy Service
(Not urgent)

$450 inc GST, or $42 a month over 12 months.

Submit a job now

$950
Priority Service
(Urgent)

$950 inc GST, or $85 a month over 12-months.

Submit a job now

$1600
Emergency Service
(Super Urgent!)

$1600 inc GST, or $145 a month over 12 months.

Submit a job now

What is your success rate?

In around 98% of cases we see, we are able to recover all data from a faulty, damaged, corrupted or reformatted USB flash drives. Most problems can be fixed, it simply takes a lot of time and effort. The only problems that we can’t fix (that we believe nobody else can either) are a cracked memory chip or overwritten data (e.g If you have a USB flash drive that had 1GB of documents that you reformatted it and filled it up again with 20GB of data, there is a good chance your old 1GB of data has been overwritten and may not be recoverable).

We are one of the only companies in the world that has all of the best technology and equipment for USB flash drive data recovery. We do the work ourselves and everything will remain 100% private and confidential as we do the work within our own company.

If for any reason the data is not recoverable using tradition methods, you may be offered our special lab services as an optional upgrade service at additional cost. Special case lab projects may take a lot longer but, in an effort, to help you and get your data back, we will try very hard and put the time and extreme level of hard work and effort. Special case lab projects are usually due to an unknown layout or new technology that requires months of research, and that would normally be deemed not recoverable by any other data recovery company.

Why should i use Payam Data Recovery?

Your best chance of getting your data back is with us. We have the latest technology and most experienced data recovery engineers, as well as the biggest team of data recovery engineers in New Zealand and Australia working together to get your files back.
We are always honest and tell you the facts.
We will always give you a realistic expectation and time estimate.
We don’t give up easily, we’ll try harder than anybody else you will find.
The main reason we are in business is to help people. We recover data all day, every day for peoplewho have lost important photos and other files. That’s all we do, nobody does it better than us. We would love to help you!

Ready to get started?

Click on the red button below to submit a new job. This form will ask you to select one of three service options we offer. Payment will only be required upon completion of your job. If for any reason your data is not recoverable, there will be no payment required.

Submit a job now